Google Ad Doctor
Privacy Policy
This Privacy Policy explains how Google Ad Doctor collects, uses, stores and protects personal information when you visit our website, contact us, book a call or use our digital marketing services.
1. Who We Are
Google Ad Doctor provides Google Ads management, Google Ads audits, marketing automation, website and landing page services for Australian businesses.
You can contact us about this Privacy Policy at addoctoraustralia@gmail.com or by phone at +61 4499 47112.
2. Personal Information We Collect
We collect information that is reasonably necessary for our business activities and for providing our services. This may include:
- Your name, business name, email address, phone number and location.
- Information you submit through forms, booking tools, emails, calls or messages.
- Details about your website, advertising accounts, campaigns, landing pages, CRM, automation tools and marketing objectives when you choose to share them with us.
- Billing, proposal and service-related information.
- Website usage information, such as pages viewed, device type, browser type, referral source, approximate location and interaction data.
3. How We Collect Information
We may collect personal information when you:
- Visit googleaddoctor.com.
- Complete a contact form, lead form, campaign diagnosis request or booking form.
- Email, call or message us.
- Engage us to provide Google Ads, audit, automation, landing page or related marketing services.
- Grant access to advertising, analytics, website, CRM or automation platforms.
4. How We Use Personal Information
We use personal information to:
- Respond to enquiries and book consultations.
- Assess campaign performance and provide recommendations.
- Prepare proposals, quotes, reports and service communications.
- Deliver Google Ads management, audits, marketing automation, landing pages and related services.
- Improve our website, advertising, content and customer experience.
- Send service updates, useful marketing information or follow-up communications where permitted by law.
- Meet legal, regulatory, accounting and administrative obligations.
5. Cookies, Analytics and Advertising Technology
Our website may use cookies, pixels, analytics tools, tracking tags and similar technologies to understand website activity, improve performance, measure advertising and support remarketing.
These tools may collect information such as your IP address, device information, pages visited, actions taken and referral source. You can control cookies through your browser settings, although some website features may not work as intended if cookies are disabled.
6. Disclosure of Information
We may share personal information with trusted third parties where reasonably necessary to operate our business and provide services. This may include:
- Website hosting, email, CRM, analytics, payment, scheduling and project management providers.
- Advertising platforms such as Google Ads and related measurement tools.
- Contractors or service providers who assist with advertising, design, development, reporting, automation or administration.
- Professional advisers, regulators or authorities where required by law.
We do not sell personal information.
7. Overseas Disclosure
Some technology platforms and service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and protect personal information in line with applicable privacy requirements.
8. Security and Retention
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, record keeping, legal compliance, dispute resolution and business administration.
9. Access, Correction and Complaints
You may request access to personal information we hold about you, ask us to correct inaccurate information or make a privacy complaint by contacting addoctoraustralia@gmail.com.
We will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
10. Marketing Communications
We may send marketing communications where you have consented, where you have engaged with us or where otherwise permitted by law. You can opt out at any time by using the unsubscribe option in an email or by contacting us directly.
11. Third-Party Links
Our website may link to third-party websites, platforms or tools. We are not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective date.
For privacy enquiries, contact Google Ad Doctor at addoctoraustralia@gmail.com or +61 4499 47112.